Terms & Conditions

Introduction

These Terms & Conditions apply to all orders placed through jovanbabysupplies.co.uk. By placing an order with us, you agree to these terms.

Company Details

Jovan Baby Supplies operates from Pudsey Road, Leeds, LS13 4JB, United Kingdom. Contact us at info@jovanbabysupplies.co.uk.

Orders & Pricing

All prices shown on our site are in British Pounds (£) and include VAT where applicable. We reserve the right to correct pricing errors at any time before an order is dispatched. Once your order is placed, you’ll receive a confirmation email with your order details.

Payment

Payments are processed securely through Stripe. Available payment options are shown at checkout; wallet and Klarna availability depends on your device, location and eligibility. Any Klarna payment arrangement is subject to Klarna’s terms.

Delivery

We deliver to the UK, USA and Australia. Available carriers, delivery charges and estimated transit times are shown at checkout after you enter your country and postcode. Estimated delivery times are not guarantees. Contact us if your delivery is delayed; your statutory rights are not affected.

Returns & Refunds

Please see our Returns Policy for full details on returning items and requesting refunds.

Product Availability

We make every effort to keep our stock information accurate. If an item you’ve ordered is unexpectedly out of stock, we’ll contact you to offer a refund or alternative.

Limitation of Liability

We are not liable for any indirect or consequential loss arising from the use of our products or website, beyond what is required by UK consumer law.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these terms? Email info@jovanbabysupplies.co.uk.